Last updated: 10/09/2025
1. Introduction
Welcome to transportalmasa.com (“we,” “our,” or “the Company”).
We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and services.
This policy has been prepared in accordance with the UAE Federal Decree-Law No. 45 of 2021 – Personal Data Protection Law (PDPL).
2. Information We Collect
We may collect the following types of information:
a. Information you provide directly:
- Name, email address, phone number, and address
- Billing and shipping details
- Identification or company information (if applicable)
- Any other details you provide via forms, chats, or inquiries
b. Automatically collected data:
- IP address, browser type, device details, and usage logs
- Cookies and analytics data
c. Payment information:
If you make online payments, your transaction details are processed securely through our authorized payment gateway partners.
3. How We Use Your Information
We use your personal data for purposes such as:
- Responding to your inquiries and service requests
- Processing bookings, orders, and deliveries
- Providing customer support and communication
- Improving our website, products, and services
- Sending service updates, promotions, or marketing messages (only with your consent)
- Meeting legal and regulatory obligations
- Preventing fraud and ensuring system security
4. Legal Basis for Processing
We process your data only when:
- You have given explicit consent
- It is necessary to fulfill a contract or service request
- We are required by law to do so
- It serves our legitimate business interests (without overriding your rights)
5. Your Rights
Under UAE law, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how your data is processed
- Objection: Object to certain processing activities
- Data portability: Receive your data in a structured, machine-readable format
- Withdraw consent: Withdraw consent for processing at any time
To exercise any of these rights, please contact us using the details below.
6. Data Sharing and Disclosure
We may share your data only in the following cases:
- With service providers, partners, or subcontractors who assist in operating our services
- When required by law, government, or regulatory authorities
- As part of a business transfer, merger, or acquisition
- With your explicit consent
All third parties are obligated to handle your data securely and only for the specified purpose.
7. International Data Transfers
If your personal data is transferred outside the UAE, we ensure that adequate protection measures are in place — such as contractual safeguards, encryption, or compliance with approved data protection standards.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction — including encryption, access control, and secure data storage.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance user experience
- Remember user preferences
- Analyze traffic and website performance
You can control cookies through your browser settings, but disabling them may affect certain site functionalities.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from minors.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after such changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Company Name: transportalmasa.com
Email: transportalmasa@gmail.com
Address: Dibai
Phone: 1234567890